When it comes to hiring a contractor, most folks think they do the right amount of due diligence. They search for reviews, they check with the Better Business Bureau, and they likely ask the prospective pro whether or not they’re licensed and insured. Doing your research is a good thing. It helps you avoid the mistake of hiring the wrong pro. However, many homeowners still feel intimidated when dealing with their contractor. So much so, that nearly 84 percent of homeowners we surveyed spent time researching their project before talking to their contractor in hopes of sounding like they knew what they were talking about!
Getting taken advantage of is a legitimate fear when hiring a pro to tackle a major home improvement project. One of the ways to prevent that from happening is by knowing how much others in your area are paying for similar projects. Our Cost Guide helps you get the pricing info you’re looking for so you can go into the budgeting process with the right information.
However, you’ll need more than pricing info to get the peace of mind you’re looking for. Thankfully, all it takes is the confidence to ask any and all questions you might have. Here are five must ask questions every homeowner should ask, as well as five questions you might not have thought to ask.
What you want to hear is that they’ve been in business long enough to establish a credible track record of successful work experience.
At the very least you want to know that they’re licensed (and it’s current) and carry worker’s comp and liability insurance to cover any accidents. Being bonded is not a universal requirement, so not all contractors are. Think of bonding as an insurance policy for the homeowner that protects you if the job heads south.
While a verbal guarantee is nice, it offers no guarantees that the contractor will actually stand behind their work. You want a written guarantee that states exactly what is and isn’t covered.