Daily Archives: September 26, 2011

Bedford Corners Realtor | Top 10 biggest website mistakes

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Following on from my last post about building websites to take account of Social Media, I thought, seeing as I spend most of my life reviewing sites that I’d share some of the most common errors I see – these are not in any order and the list is not definitive, but hopefully they may strike a chord!

1) What’s it all about then?

If I see another website where I struggle to understand why on earth it was built in the first place, who it’s for, what it’s supposed to do or what I’m supposed to do on it, then, I will …… have seen an awful lot that fall in to this category. Websites need a purpose!

2) Build it and they will come?!

The key to a successful website is understanding your audience and building a site that offers value to them. Without knowing that, you’re on a hiding to nothing!

3) Accessibility isn’t for me Logo for Positive about Disabled People

There are laws and there are standards – make sure you follow them. Visually impaired and people with other disabilities use the web too you know!

4) Well I know where everything is!

Any usability study will tell you that when people are lost, they leave. Clear, logical navigation and tools to improve (such as breadcrumbs) are key.

5) Looks good in my designer’s office!

It looked great when you saw it on a 25″ widescreen monitor, on a safari browser. Now that you’re looking at it on a 17″ monitor using Internet Explorer 6 – it’s not so great! Ensure that you build for the widest possible audience.

6) They’ll get in touch if they really want to

Image of button saying Talk to Us

You build a site, you attract traffic through Search Engines and other mechanisms and then you leave site visitors to their own devices when it comes to what you want them to do – be clear, be bold. Make specific to the page the visitor is on.

7) Website – done. Now back to the day job.

You have a site which is invisible to the outside world – don’t get me wrong, there are occasions when you don’t want any profile, but most clients build a site to attract business, yet the site has either been built so the Search Engines avoid it like the plague, or there are no links in to it……

8) Build for now, we’ll think about tomorrow, tomorrow!

Think of your site as an apartment block. If you can consider what you’d like the block to look like over a 3-5 year period and then build the site – even if it’s the first storey, then at least you’ve got the architecture to allow you to continue to built. The amount of multi-storey bungalows I see!

9) My developer knows what I want

“I thought the guy knew what he was doing and gave him £1500 and my logo and he built me a site – now I find it has no search engine profile and I can’t update it myself”. True story and oh, so common. Always specify your requirements before starting.

10) We’ll get an enquiry one of these days……Image of magnifying glass over graph

Everyone says that Google Analytics is wonderful – question whether they use it and that’s a different matter. It’s as if by the very fact that Analytics is plugged in that the site will heal itself! Analytics are great, learn how to read them (Google’s Conversion University is great) and make decisions based on the information . Two words of warning – make sure that you filter yourself/ your developer out from the data and make sure that you treat the data with a certain amount of common sense – after all they only tell you what people did – not what they wanted to do!

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Armonk NY Realtor | The Three Types of Companies: Biggest, Better, and Different

I want to share with you, I’ve found there are only three types of companies. Once you understand the three variations, you’ll be a better consumer, marketer, or leader.

I take a lot of briefings from companies, in fact, hundreds every year. I also meet with many different corporations who are our clients for longer term engagements and have found a clear pattern in just about every industry. In fact this doesn’t just apply to the brand, but also the specific products within a market. And deep down, when you look carefully, you’ll find this applies to siblings too.

The Three Types of Companies:

1) Biggest.
This company or product, will always make the claim they are the biggest, largest, have the most customers. You’ve heard of how McDonalds’ has served billions of Hamburgers, or how Microsoft has sold the most software licenses, or how Ford was the first auto manufacture, or Coke is the top beverage brand on the planet.. You’ll also know these companies as they’ll tout their rankings on Fortune 100, or financial growth. Often, these companies are the standard, and all others measure up to them, “We are the largest, the first, the wealthiest”. We often find these products fit the masses, but may lack in other areas such as specialization or variety.

2) Better.
This company or product, is locked in a second place position against Biggest. For example, you’ve heard of how Burger King offers variety of their menu, or how Dell offered the customized on the web products over 10 years ago, or how Toyota challenge big cards during the gas crises decades ago, or how Pepsi wants you to take their taste challenge. They will differentiate by making their products better than the competitors, by changing variety, pricing, or customization, “We’re better than the other guys, who can’t serve everyone’s needs”. We often find these companies to offer premium alternatives, suiting for more than mainstream appetite.

3) Different.
This company or product will distinctly position themselves as an alternative to the the first two by offering a complete different option. Perhaps you’ve tried In-N-Out Burger, or seen how Apple wants you to think different with their products, or how Mini wants you to drive their unique cars, or how 7up positioned themselves as the UnCola. They will attack the primary model of the first two, and suggest they are only for a certain type of buyer. “be different, stand out, and we’re only for distinguished tastes”. These companies have specific offerings, that buck the trend, and will go out of their way to stand apart.

A few rules of the road: It goes without saving that multiple companies and products can all fit in one category, we often see multiple companies claiming to be the top dog. And also we should expect to see companies traverse these three different categories, and all of that is normal.

Now that you know the three types of companies, you can start to be a better buyer, marketer, and leader. Know where they fit in the your selection process, and know where you fit between Biggest, Better, and Different.

This entry was posted on Wednesday, September 21st, 2011 at 7:34 am and is filed under Marketing. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.