Daily Archives: August 5, 2011

South Salem NY Real Estate | How SAP Uses Communities to Connect With Customers

Leave a reply

How SAP Uses Communities to Connect With Customers

By
Published August 5, 2011 Printer-Friendly

social media expert interview

In this video I interview Mark Yolton, senior vice president of the SAP Community Network.

Mark shares how SAP’s community of 2 million members from 200 countries is organized around business roles (such as developers, IT professionals and business process experts) to better engage with customers.

You’ll find out how SAP puts together content focused on specific needs to build their community. Listen to the tips to learn how you can get customers to participate in your community.

Be sure to check out the takeaways below after you watch the video.

Here are some of the things you’ll learn in this video:

  • How to get your customers to participate in your community
  • The value in providing a platform where customers can get answers to their questions
  • Why you need to look at customers as individuals and not brand accounts
  • How to use Twitter to build your community
  • How to use social media to give customers a platform for discussion
  • How Twitter can improve your event marketing

And listen for these hot tips to get your customers involved in your online community:

  • Find a problem, focus on solving that one issue and expand from there
  • Do a lot of listening and responding; use the feedback to move you forward
  • Expect to have a learning curve

Connect with Mark on Twitter @markyolton and check out the SAP Community Network which everyone is welcome to join.

Do you use social communities to connect with your customers? What tips do you have to share? Please leave them below.

Tags: , , , , , , , , ,

via socialmediaexaminer.com

Tolls may rise at Holland and Lincoln Tunnels, GW Bridge, Hudson River crossings, PATH train: source

Leave a reply

Tolls may rise at Holland and Lincoln Tunnels, GW Bridge, Hudson River crossings, PATH train: source

BY Pete Donohue and Larry Mcshane
DAILY NEWS STAFF WRITERS

Friday, August 5th 2011, 3:51 PM

Tolls may be rising to up to $4 a pop before the end of the year.

Fevelo for News

Tolls may be rising to up to $4 a pop before the end of the year.

The cost of entering Manhattan via the Hudson River crossings would hit a staggering $15 for cash-paying customers this September under a Port Authority proposal.

Commuters using EZPass at the Holland Tunnel, Lincoln Tunnel and George Washington Bridge would pay $12 per trip – and that would increase to $14 in 2014, the bi-state agency announced Friday.

The current toll is $8.

The proposed increases would also affect the three spans between New Jersey and Staten Island: the Goethals, Outerbridge and Bayonne bridges.

Kate Slevin, executive director of the Tri-State Transportation Campaign, said the huge hikes were no surprise.

“Instead of finding new and steady revenue streams to pay for growing transportation needs in each state, both governors want to use the Port Authority as a piggy bank,” she said.

“New Jersey has its hand in the Port Authority’s right pocket, and New York is ready to take from its left.”

A source told the Daily News that both New York Gov. Andrew Cuomo and New Jersey Gov. Chris Christie had signed off on the toll hikes.

Neither governor’s office immediately returned messages for comment.

Riders on the PATH train can also expect increases under the Port Authority plan.

The base fare on the New Jersey-Manhattan trains will jump from $1.75 to $2.75, with the average discounted fare increasing from $1.30 to $2. The unlimited monthly pass will jump from $54 to $89.

It’s the first boost since March 2008, when the tolls were bumped to $8 on the PA’s half-dozen bridges and tunnels. The $2 hike back then was a 33% increase – a bargain compared with the current proposed hike.

The PA Board of Commmissioners will hold an Aug. 19 vote on the proposals after a series of nine public hearings.

The Port Authority, in a press release, said the unprecedented hikes were the result of the recession; the $11 billion price tag for rebuilding the World Trade Center site; and $6 billion in increased security costs since the 9/11 attacks.

pdononue@nydailynews.com

via nydailynews.com

Waccabuc NY Homes | U.S. expecting debt downgrade: ABC News

Leave a reply

U.S. expecting debt downgrade: ABC News

  • Share this
  • Email
  • Print

    • Related Topics

    A trader stands outside the New York Stock Exchange following the end of the trading day, August 4, 2011. REUTERS/Brendan McDermid

    A trader stands outside the New York Stock Exchange following the end of the trading day, August 4, 2011.

    Credit: Reuters/Brendan McDermid

    WASHINGTON | Fri Aug 5, 2011 6:48pm EDT

    WASHINGTON

    (Reuters) – The U.S. government expects its debt to be downgraded by credit ratings agency Standard & Poor’s from its current triple-A rating and is preparing for the event, ABC News said on Friday.

    ABC cited an unnamed government official as its source and said it was uncertain whether the rating would drop from triple-A to AA+ or to AA.

    The report said the main reasons likely to be cited for a U.S. downgrade by S&P included political confusion surrounding the process of hiking the debt limit and doubt that agreement would be reached on more deficit reductions.

    Standard & Poor’s warned last month that the United States was at risk of a downgrade if it did not raise the debt ceiling and cut the country’s debt by $4 trillion over a decade.

    • Tweet this
    • Link this
    • Share this
    • Digg this
    • Email
    • Reprints

    We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/
    Comments (2)
    empower28 wrote:

    TEA PARTY B******S. Thank you Tea Party.

    Aug 05, 2011 6:33pm EDT  —  Report as abuse

    empower28 wrote:

    Thank you Tea Party. Remember to spend this evening figuring out ways to shift the blame. You have to overcome one thing: had you not taken America hostage this would not have happened.

    Aug 05, 2011 6:34pm EDT  —  Report as abuse

    Social Stream (What’s this?)

    via reuters.com