Daily Archives: March 6, 2011

Why the Search Marketing Industry Must Adapt or Perish

Tommy Swanson is the Social Media Specialist at KMA (A Pursuant Company), a full-service fundraising company. Swanson is in charge of SEO and social media for numerous nationally recognized non-profit organizations. He is also a serial online entrepreneur who has built and sold several large businesses since his early teens.

Type a query into Google and, nine times out of ten, you’ll find a result that does not seem right. It’s not a bug or a website getting a lucky break from the Google gods — it’s the result of savvy manipulation by a group of Internet hustlers known as search engine optimizers (SEOs).

I know because I am one. For the last few years, I’ve been pushing websites to the top of search engine results — websites that don’t necessarily belong there in the eyes of Google. SEOs like to call their tactics making a site “search engine friendly,” but what we’re really doing is gaming the system and getting inside the algorithm that powers Google. It’s what we are paid to do.

As of recently, Google’s algorithms are on the move. While there’s no doubt that some of the current manipulation tactics will still play a role in shaping search results, the newest component of search comes from a new (but important) source: You.

A Brief History

Over the last decade, search engines have evolved at a rapid pace for two reasons: To provide higher quality results to a given search query, and to keep SEO spammers from manipulating search results. But despite all attempts, the basic concepts behind search have remained consistent, and good SEOs have always come out on top regardless of minor algorithmic tweaks.

In the early days, Google would scrape a webpage looking for keywords on the actual site to determine its ranking. Search marketers came up with the clever idea of stuffing their page full of the keywords they wanted to rank for. After some time, Google caught up with the clever tactics and brought out the ban hammer.

Not all marketers are able to keep up with the rapidly changing algorithm. They continue to suggest that clients adopt mundane optimization techniques such as meta tags, keyword density, and directory submissions that, at the end of the day, won’t get you anywhere near the top of a search engine ranking page.

A New Model

More recently, the search engine’s algorithm has put most of its weight towards links around the web. To the search engines, a link is a vote of confidence. But not all links are created equal. A vote of confidence from someone influential in society is much more powerful than that of an Average Joe. A link from NYTimes.com is much more powerful than one from “JoesHardwareShopInNYC.com.”

SEOs figured this out too. It’s called “link building.” We either create high quality content (which is what Google likes) and hand it off to websites in return for a link (white hat SEO) or pay for a link without providing any content (black hat SEO).

With the proper techniques, good SEOs can take a website and, with good link building techniques, put them in the top 10 to 20 results for a term that gets millions of searches a month. And as of right now, it still works.

But as SEOs look around the field, it’s obvious that the engines are changing. Their most recent update, focused on killing content farms, saw had a nearly 12% change in their algorithm.

There is no doubt that the keywords on your pages and the inbound links to your site will still play a major role in rankings, but the next big change is the”you” factor.

The “You” Factor

In 2009, Rand Fishkin wrote a blog post titled “Terrible SEO Advice: Focus on Users, Not Engines.” I think if he wrote the post today, he might reconsider that first adjective.

As recent changes to Google have illustrated, search engines are moving towards a more user-focused algorithm. Most Internet marketers would agree that humans are much harder to manipulate than a computer-based algorithm. While there are certain aspects of life that are consistent for all people — eating, sleeping, and so on — everyone has their own unique set of preferences that define them as an individual.

So why hasn’t Google been taking these unique preferences into account in its search rankings? Well, it has, but not to the same extent that it has been changing its algorithm. In the past, links (which were often created by humans) were the most natural way to determine relevancy and popularity. As the Internet has evolved over the last decade, links aren’t controlled by human placement to the extent they were years ago. But, as the Internet has evolved, so has the way humans can express themselves. Online behavior isn’t limited to e-mail and stand-alone blogs anymore.

Social Media

According to a 2011 Marketing Sherpa Report, 64% of marketers have begun integrating social media into their search marketing efforts. And there is reason to do so.

In December of 2010, both Google and Bing confirmed that links shared through Facebook or Twitter have a direct effect on search engine rankings. But one word that was continually brought up through the entire interview with Danny Sullivan of Search Engine Land was “Author/Social Authority,” suggesting that it’s not the quantity, but rather the quality of a tweet or share that has an impact on SEO rankings.

In another recent post by Jen Lopez at SEOmoz, she presents an accidental case study that proves the correlation between a powerful Twitter account and search rankings. After being tweeted out by @smashingmag, SEOmoz’s “Beginner’s Guide to SEO” ranked number four for “Beginner’s Guide” on Google.

But if you’re one of “those” Twitter users — one who follows all of the other marketers who follow you, who also follow your other account, which follows them — don’t expect to get anywhere. Initial results indicate that the engines can easily weed out the Internet marketers and see true influencers in social media.

Despite the fact that Google can filter out Internet marketers and spammers, there are still problems. What prevents me from buying a tweet from an influential person in the social space?

Google’s New “Personal Blocklist” Chrome Extension

If there was ever an incredible opportunity for Google to really crack down on spam without having to manually intervene, their new Chrome extension for search is the answer.

The extension allows users to block websites within results — which is a good indication of content that doesn’t deserve to be there.

Matt Cutts, the head of Google’s Webspam team, explained the extension in greater detail on the Google Blog, saying it aimed to weed out shallow or low-quality content from suspected content farms. To do so, it allowed users to report or block sites from their web results. Those choices were then sent back to Google for analysis.

Links are easy to manipulate. Social media will most likely be easy to manipulate, unless quantity becomes a larger factor. But if tens, if not hundreds of thousands of people using the extension? That won’t be so easy to game.

More Business Resources from Mashable:

Understanding the Social Media ROI Cycle
HOW TO: Calculate the ROI of Your Social Media Campaign
Creative Constraint: Why Tighter Boundaries Propel Greater Results
10 Ways to Turn Your Local Business Into a Global Success
6 Top Tips For Managing a Coworking Space

7 Good Things that Blogging Brings

This guest post is by Arsene Hodali of The Good Life? | dancePROOF.

Why should you blog? I can’t tell you. I don’t like telling people what to do, or why they should do something.

Instead, I want to show you a couple of things that, through my own experiences and research, I’ve deducted happen to the majority of people once they start to blog.

1. You become a better researcher

Trust me, I’m the last person I’d expect to find doing proper research. Yet for this post alone I spent an hour on ProBlogger purely researching. I researched past posts to see which did well, which didn’t, and why. I researched to see which topic I could bring a little more clarity to. I researched the comments and archives to see how people responded to each post. And I looked at at least 35+ posts on 20+ other blogs to narrow down the few unspoken benefits that each of them have gained over time.

Basically, I did my homework.

The current me is drastically different from the person I was a year ago. Back then, when I started blogging, I disliked research. In fact, dislike is too soft a word. It reminded me too much of college essays and citations.

But as I got more skilled at blogging, I noticed that in my quest to provide better content, I was spending less time writing than I was researching. And soon research became the back-bone of all my posts, the edge I had over others who were unwilling to put in the time. And in all unlikeliness, I became that which I once hated: a researcher.

2. You become less pushy and more helpful

I reached a point about six months ago where I stopped blogging completely. I stopped because I started getting more traffic and thus started connecting with more people on a personal level. And this scared me.

What gave me the right to tell someone what to do? Nothing. But, over time, I realized that my breakdown was actually a break-through. I realized that although I have no right to tell someone what to do, I do have an obligation to inform others of what I believe is the best solution available, and to let them take it from there. I have no right to tell you what to do. But I do have an obligation to share information that’s been instrumental to me bettering my life, in hopes that you’ll be able to use it to better yours.

The changes become noticeable once you learn that blogging is less the hand of the strict teacher, than of the helpful friend. The teacher force-feeds knowledge, expecting people to learn everything they teach (and quickly), while the helpful friend offers a guiding hand, one which shows the correct path without laying a hand on the peoples’ backs.

That’s why good bloggers learn how to improve the user experience of their sites, why they increase their site’s searchability and navigation, why they spend an inordinate amount of time coming up with the best headlines, why they learn SEO, and why they obsess about all the methods of content delivery. Because the teacher expects you to come to them to learn, while the helping friend seeks you out. Because the friend doesn’t necessarily want to teach, but help with information (there’s a subtle difference).

3. You become a better speaker

I’ve always been a sucker for skills that help us in more than one aspect of life.

Blogging has helped people understand the importance of good communication. It’s shown the ignorant that yes, content is key, but content without voice might as well be non-existent.

It’s shown the geniuses of the world that if they spoke as they thought (non-linear and chaotic), they’d forever be misunderstood. It’s shown them that taking out a piece of paper and jotting down the main points of a concept is not something the stupid and forgetful do, but an act reserved for the wise.

Blogging has shown the world that clarification and simple words matter most. That big words don’t necessarily impress; they confuse. And that taking pride in someone else’s confusion about your message is shameful.

It’s taught the world that a good, clear, strong voice is something to be desired and worked towards.

4. You get your ideas in order

Half the time I blog, I don’t blog for others, but for myself. I blog to find out what my beliefs and standings on a particular topic are.

To publish a decent blog post, you have to go through the research and clarification phases I mentioned above. Once that’s done, and you hit Publish, you get to see how people react to your ideas, whether they agree or not, and why.

Through research, I’m finding information that supports and goes against my ideas and notions, and I’m bettering my understanding of current topics even more. Through revision and proofreading I’m clarifying the ideas, making them less abstract and more concrete. Through blog comments I’m seeing how my ideas and notions vibe with others. And through my replies to those comments I’m seeing my own standing on an issue more clearly.

This is the main reason why I blog. I don’t see myself as truly grasping a concept until I’ve blogged about it.

5. You find yourself

It’s always fascinating to see how blogging and personal development are so strongly intertwined.

I think it’s because blogging forces you to take sides. It forces you to niche if you want to succeed. And thus you go through the journey of finding what your personal interests are, what you’re passionate about, and what makes you the person you are.

When I started blogging I wrote posts that angered or excited people—posts that made people take a side. I blogged with a strong and demanding voice. But in finding my niche, and thus myself, I turned my act around 180 degrees.

I realized that I’m more inclined towards the calm and personal approach. I found that I’m much more at peace talking with a gentler voice, showing people my ideas and why I think they’re whorthwile rather than forcing them upon others. And I found that I disliked separating my career from my personal life. I don’t separate them in real-life (one feeds the other), so why should I separate them on a blog?

Blogging makes you be specific, and take sides. And in doing so, it makes you learn about yourself.

6. You become your own motivator when you’re down

Face it: we all have those days (sometimes weeks) when we’re down. We stop trusting our own skills, our own judgments, and our own ideas. Guess what helps you keep the gloom at bay? Blogging.

Using myself as an example, whenever I feel I’m no good at writing, I open the browser, visit my blog, and read some of my past posts. You wouldn’t believe the power this simple act has on my mood. In reading my past blog posts I realize that I’m not in fact as horrible a blogger as I think I am.

Sometimes your best motivator is yourself, and your past actions. But you can’t start motivating yourself until you start recording your good work—until you start blogging.

7. You become a better writer

This is quite obvious, but so often overlooked. I think it’s because being a good writer in itself has so many titles.

A good writer could be a good conveyor of resourceful information, so that those seeking specific resources find them. A good writer could be someone who abbreviates large amounts of text into one tiny paragraph without losing any content, so that people who are too busy to read get the gist of it. A good writer could be someone who tells a story with emotion—one who connects with the audience on a emotional level. And a good writer can be someone who takes the reader on a journey up the valley of the rising plot, over the hill that is the climax, and finally to the destination that is the denouement.

Every writer has each of the above traits in different amounts. And thus being a good writer is different for everyone because what you believe makes a good writer could be entirely different from what I believe. All the points I’ve mentioned above are what I believe make a good writer, and a good blogger.

What good things have happened to you since you started blogging?

About the Author: Arsene Hodali examines life through whimsical thoughts, questions, and actions over at The Good Life? | dancePROOF. From surviving the Rwandan Genocide to living on two hours of sleep a day, he’s experienced some pretty wild things. To quote a certain hippy, “He’s seen things man.” Outside of whimsical ponderings, you can find him running “Quotes” Clothing. He asks you to ponder life’s mysteries with him.

Seth’s Blog: Cascade of broken promises

… a cautionary tale. It's always easier to make a promise than it is to keep one, and if you're not careful, it compounds.

I got my new Macbook Pro the other day. It comes with Migration Assistant, a flawed piece of software that promises to easily transfer years of old data from one machine to another.

The software failed. (Promise broken). Having paid $99 for the One to One service (which promises individual hour long sessions), I make an appointment and head over to the store. Nate, the promised guide, doesn't know how to fix it, because, despite the promise, he's not trained to do so. He hands me over to a genius, Michael, who hears my story and promises to personally handle it (it takes ten hours to do the transfer, he'll watch over it and make sure it goes well.) He actually looks me in the eye and says, "I promise to personally handle this."

The next day, the phone rings. It's Aideen, who has the case, doesn't know who Michael is and doesn't know what to do. She leaves a message. I call back, talk to someone at the store who insists that Aideen isn't available but that someone will call me back within thirty minutes. He says, "I promise that someone will call you within thirty minutes." An hour later, no one has called back.

It goes on and on. Every employee means well. Every employee is overwhelmed by incoming traffic, most from people who have already had their promises broken. Every employee has discovered that it's easier to make a promise and pass it along than it is to either tell the truth or keep the promise.

The cascade starts with the product. When your brand makes promises it can't keep, your overworked staff bears the brunt.