Editor’s note: The following guest perspective is published with permission of 1000Watt Consulting. See the original post, “The broker as publisher.”
By JESSICA SWESEY
We hear a lot about “content marketing” these days. It’s the new black.
In reality, it’s the same stuff great marketing has always consisted of but with a new name. Anyone who’s dabbled in social media is already doing content marketing to some extent.
But something about the term content can be intimidating. It should be. Creating things your audience looks forward to, enjoys and shares with others is tough, sweat-inducing work.
It’s important, though. And worth a second look after the initial knee-jerk reaction many companies have: “We’re not a publisher, we’re a __________.”
Jessica SweseyThink of this: Red Bull is not a publisher. Neither is Whole Foods, Nike or BMW. Yet each of these brands has gone “all in” with content, resulting in some of the most creative, buzz-worthy marketing out there today. (Click the links to see a content example from each of the brands.)
Why would a car company bother making a documentary? To further brand recognition, establish brand personality, authenticity and ultimately, to be shared on the Web.
Something to share
According to data The Atlantic recently cited in an article about the history of social behavior on the Web, 69 percent of social referrals on many media sites came from places like email and IM. By comparison, 20 percent came from Facebook.
Content is still being shared significantly more outside of Facebook than it is within Facebook.
So not only is content king, it’s the social queen.
The only way to optimize your efforts in attracting that large portion of sharing that happens outside of Facebook is to create great content. In other words, it’s not just about posting to Facebook and Twitter throughout the day, it’s about creating fantastic, unique content that you can share there and more importantly can be shared well beyond the walls of the social network.
Two simple ideas
I’m bullish on content for real estate companies. In an industry plagued with consumer skepticism and reputation problems, a sound approach to content can help create authenticity and authority. It’s a grueling path that, when taken, can lead to consumer trust, social sharing, and business.
While I’d love to see some heavy-hitting creative content campaigns in real estate like Nike’s Better World or BMW’s Activate the Future, it doesn’t have to be this ambitious.
The obvious opportunity for brokers is neighborhood content and real estate “how to.” (Nest Realty does a great job with neighborhood profile pages.) But there are two additional killer content opportunities every broker can access right now: customer testimonials and reviews.
Rather than approach neighborhood content and real estate “how to” as two small aspects of an overall marketing plan, think of them as content opportunities — a chance to tell your story through other people.
Go for authenticity.
Use Red Oak Realty’s client stories as the benchmark for what compelling testimonials can be.
Include full names, detailed stories of exactly what challenges your clients had and how you helped them overcome them. Interview them in their new homes, where they will feel relaxed and excited to talk about the process. Take their pictures.
This is how you create authentic stories that make those who don’t already know you feel more confident in your abilities.
Reviews are another area-rich content vein. But you can’t leave it up to fate. You’ve got to create a process for getting clients to create reviews on third-party sites. You can’t do it for them, but they’re much more likely to actually do it if you make it easy for them and give them a gentle nudge at the end of every closing.
The Good Life Team in Austin does this well, as you can see in the number of recent reviews it has on Google.
Point is: Content is a major player in marketing today and going forward. It’s critical for authenticity, trust, Web traffic and social marketing.
If you’re a broker who’s not thinking like a publisher or feeling like there’s value in doing that, then think about the fact that publishers are already thinking about real estate as content. Look no further than this Chicago Real Estate page on Huffington Post, which features listings (your content) with articles and commentary contributed by Trulia and Zillow.
You have plenty of great content (and publishers want it — bonus!). You just have to start — and commit.
Tag Archives: Bedford NY Real Estate
Woman Killed By Car In Bedford Is Identified | Bedford NY Realtor
BEDFORD, N.Y. – The victim of Friday’s fatal pedestrian accident in Bedford has been identified, according to the Office of the Westchester Medical Examiner.
Deborah Seidlitz, 49, was struck and killed by a car shortly before 8 p.m. in front of Truck restaurant at 391 Old Post Road in Bedford.
The Westchester Medical Examiner’s office is conducting the autopsy Saturday.
The incident is still being investigated by the Bedford police.
Check back with The Daily Voice for more on this story.
Fannie Mae, Freddie Mac take finger off automatic repurchase trigger | Bedford NY Real Estate
Fannie Mae and Freddie Mac said the government-sponsored enterprises won’t require lenders to automatically repurchase loans with early payment defaults, reversing course on a key provision in the government-sponsored enterprise’s new representation and warranty framework.
Early payment defaults occur when a borrower misses a payment during the first three months of the loan.
The GSEs had previously said that under their new guidelines, early payment defaults would automatically trigger a repurchase request from the agencies — no matter how well documented the loan was. In letters released to lenders Friday, both Fannie Mae and Freddie Mac said that “upon further review, it has determined that the automatic repurchase trigger will not be implemented.”
The new representation and warranty guidelines, announced by the Federal Housing Finance Agency in September, are scheduled to go into effect for loans originated on or after Jan. 1, 2013.
Under the reps and warrants clause of the mortgage contract, GSEs have the option to force a lender to buy back a loan that breaches certain representations made about the loan upfront. The changes being pushed through for 2013 are positioned as an effort to relieve at least some of that pressure for lenders, although some have questioned whether the changes will help or hurt the mortgage market.
So-called buyback risk has been routinely cited by lenders as a key reason certain loans aren’t being made, at numerous industry conferences during 2012. This risk has already materialized in the form of reducing bank earnings, with Fifth Third Bancorp ($15.02 -0.1001%) reporting earlier this week that the bank’s third-quarter earnings were affected by a reserve holding against future rep and warranty claims.
Both letters issued by the GSEs also spelled out for the first time key repurchase alternatives either Fannie or Freddie may choose to offer lenders, incuding indemnification and loss sharing, among other alternatives.
The GSEs also warned lenders to expect more loan reviews, saying its sampling of performing loans for rep and warranty review “will likely increase in aggregate across all loans and lenders,” as both mortgage giants expand their discretionary review process on loans they guarantee.
What Celebrities Want in New York Real Estate | Bedford NY Homes for Sale
Bedford NY Real Estate | Mortgage rates hover near record lows as home construction picks up
13 Creative No-Carve Pumpkins | Bedford NY Realtor
Jobless Claims for the Real Estate Market | Bedford NY Real Estate
Inspector, contractor disagree on settlement concerns | Bedford NY Realtor
DEAR BARRY: When we bought our home, our contractor was with us on the day of the home inspection. They both inspected the attic but had different opinions. The inspector said there were no problems, but our contractor said the ceiling joists were separated more than an inch from a beam. The inspector took a second look and said this was due to old settlement and was not a problem.
We should have listened to our contractor because since moving in we’ve noticed other evidence of building settlement. The front and back walls are leaning and the floor is sloped in one corner. If we had known all of this, we would not have bought the house. Do we have any recourse with the home inspector? –Dora
DEAR DORA: The home inspector apparently did not do an adequate job and should be accountable for failure to report observable defects. Separated framing in an attic is not something to dismiss as “old settlement.” Instead, your inspector should have recommended further evaluation by a structural engineer.
Recourse, however, is a legal issue that varies from state to state and is largely affected by the terms of the contract that you signed when you hired the inspector. These are points to review with an attorney. In the meantime, you should find out if the home inspector is insured for errors and omissions. If major repairs are needed, insurance coverage could determine whether the matter is worth pursuing.
But before you do any of these things, you should hire a structural engineer to determine the extent of the problem, whether it is a major issue or just old settlement, as reported by your inspector. Once you have an engineering report, you will know what work is needed and can obtain bids from contractors. At that point, you’ll be prepared to pursue recourse.
It is also recommended that you obtain a second home inspection. But this time, try to find an inspector with many years of experience and a reputation for thoroughness. If your home inspector missed evidence of building settlement, he probably missed other issues that need to be discovered.
DEAR BARRY: Our buyers backed out of the purchase contract because the home inspector’s repair estimates were very high. I was wondering if it is legal for a home inspector to provide such estimates. We and our agent were very angry with the inspector. Now our home is back on the market. Should we attempt to fix all the problems addressed in the inspection report before we can make a sale? What should we do now? –Yvonne
DEAR YVONNE: Some home inspectors provide repair estimates. Most do not. Whether the estimates in this case were accurate or inflated is the big question. The only way to know for sure is to get bids from contractors. Once you do that, you will know what is actually needed to make repairs.
At that point, you can repair some or all of the defects. Those that you do not repair can be disclosed to future buyers, along with the contractor’s bids.
The Housing Bottom And The Unemployment Rate | Bedford NY Real Estate
Mitt Romney’s housing policy: GOP candidate offers ideas on mortgages | Bedford NY Real Estate
Mitt Romney’s presidential campaign made the odd decision to release a new policy document about housing issues last Friday in the late afternoon. The Friday afternoon “news dump” is when you put things out that you think will reflect poorly on you, knowing that reporters will give them scant attention. The housing paper was doubly-obscured, first by the weekend and second by release of Romney’s tax documents the same day.
Burying housing policy was a strange choice for the Romney campaign, because housing policy (foreclosures, mortgage disasters, etc.) has been a giant failure for the Obama administration, and one where Romney could easily score substantive points.
Having spent my weekend perusing the Romney position paper, I’m prepared to offer an explanation for why they buried it: It sucks.
Faced with the opportunity to take a nice big swing at the piñata of Obama-era foreclosures, Romney whiffed, offering a “plan” chock of platitudes, bromides, and non sequiturs. Why the campaign preferred dumping it out when they thought nobody would notice to simply not releasing it is a mystery. But perhaps the greater mystery is why they couldn’t stir themselves to write a policy that made sense.
The context here is the epic failure of the Obama administration to do anything of sufficient scale to address the foreclosures roiling the nation. Foreclosures aren’t just unpleasant to the families that experience them, but also have significant knock-on consequences for the rest of the community and consequently constitute secondary shocks to a country already devastated by a severe recession.
In 2009, when the administration was at the peak of its powers—Fannie Mae and Freddie Mac nationalized by the federal government, banks desperately in need of federal money, the president popular and backed by large congressional majorities—President Obama didn’t think addressing the issue was important. His primary premise was the not-unreasonable one that the best solution to housing pain was overall economic recovery. A secondary, less-reasonable premise was that restoring the “confidence” of the banking sector was a key element of broad economic recovery. So at the margin the administration wasn’t interest in diverting federal time and money to housing problem, and discouraged solutions that would help indebted homeowners at the cost of hurting the very banks that TARP was supposed to prop up.
Later programs such as HAMP and HARP were hamstrung by extreme political paranoia about delivering aid to “unworthy” borrowers. So while the programs (especially HARP) have done some good, the policy has been to specifically not target the most severe needs. Bigger plans released this year would do more, but are being blocked by a holdover Fannie/Freddie regulator whom the administration didn’t replace when it had the chance.
To all this, Team Romney has essentially nothing to say. One of their five bullet points is that we need to improve the job market. Another is to sell government-owned foreclosed property to private investors, which is already happening. A third is to encourage short-sales as an alternative to foreclosure, which the administration has been doing for years now through various initiatives that seem to be bearing some fruit.
In terms of something the parties actually disagree about, Romney proposes to replace the Dodd-Frank Act with “sensible regulation.” If we repeal Dodd-Frank and its tools for orderly liquidation, what would we do instead? Well, the last plank of the Romney plan argues that “the Romney-Ryan plan will completely end ‘too-big-to-fail’ by reforming the GSEs,” i.e. Fannie Mae and Freddie Mac.
This is a real head-scratcher. Not only does Romney not say how he would reform Fannie and Freddie, he doesn’t even begin to try to explain how this would end the “too-big-to-fail” dilemma—presumably because it wouldn’t. Fannie and Freddie may have exacerbated the extent of the housing bubble, but this has literally no bearing on the question of whether or not the economy can survive the liquidation of a diversified mega-bank. If a bank goes bust under Romney’s plan—what happens? Nobody knows. Presumably something “sensible,” but Fannie and Freddie have nothing to do with it. Conservatives have long been rightly critical of Fannie and Freddie, and accurately warned that the free lunch they seemed to create for homeownership might someday prove quite costly to the taxpayer. But retreading a timeless conservative argument about the risks of federal loan guarantees, no matter how valid, isn’t a credible response to too-big-to-fail private banks or problems in today’s mortgage lending.
Romney’s housing plan is depressing. Faced with a clear policy area in which Obama has not succeeded, his opponent came out with a seven-page white paper so embarrassing the campaign dropped it on a Friday night.
This housing issue is the entire 2012 economic debate in miniature. There’s stuff to like in the Obama administration’s record, but there’s simply no denying that overall economic performance has been bad and the president deserves his share of the blame. But rather than giving us a pragmatic turnaround guy, the Republicans are offering a copy-and-paste agenda that could have been rolled out any time in the past 20 years and has nothing to do with today’s specific problem







