Daily Archives: April 28, 2011

6 best practices to help you avoid real estate lawsuits | Inman News

Hopefully, you have never been involved in any real estate litigation. If you want to keep the attorneys at bay, here is a list of behaviors to avoid — as well as some best practices that may keep you out of trouble.

Even if you have adequate errors and omissions insurance coverage, being a defendant in a lawsuit can have a huge negative impact on both you and your business. Being deposed by a superstar litigator is your worst nightmare. Everything you say can be twisted and turned against you in a legal dispute.

Making matters even worse, you can do everything right and still end up in litigation. Sometimes you’re just in the wrong place at the wrong time.

For example, there was one case where the seller failed to make a major disclosure about the property. The seller went bankrupt, so the plaintiff’s attorney turned to the agents and the other people involved in the transaction. When the attorney discovered that the painting contractor had errors and omissions insurance, the contractor was named as a defendant as well.

Six best practices that may help you avoid a lawsuit

Below you will find six common sources of real estate litigation and six strategies that could help you to avoid being sued. Keep in mind I’m not an attorney and this should not be considered legal advice, and that people can file a lawsuit even if you didn’t break the law — for legal advice you should hire an attorney.

1. “What’s that spot on the ceiling?”

I had an experience in which the brown spot on the ceiling turned out to be caused by a beehive with hundreds of pounds of honey. If you don’t know the source you shouldn’t speculate.

Best practice: Avoid diagnosing any issue regarding the condition of the property if you don’t know the exact cause. Instead say, “I don’t know what caused the stain on the ceiling. If you are interested in the property, then it’s extremely important to hire a competent roofer and physical inspection service to thoroughly investigate the condition of the property.”

In terms of what you put on your mandated written disclosure documents, avoid diagnosing there as well unless you can identify the condition with certainty. Instead, describe what you see:

Examples: “Brown stain noted on living room ceiling,” and “Buckled sidewalk noted adjacent to ficus tree in front yard.”

That said, it is important to disclose known facts about the condition of the property, as typically such disclosures are mandated by law. When in doubt, disclose. To protect yourself, it’s smart to have your own inspector go through the property and to note where there are problems. You can give prospective buyers a copy of the report, and you should also make a note on the report telling prospective buyers that they should obtain their own inspections to verify the condition of the property at the time of sale.

2. “We don’t need to disclose that inspection report.”

Sellers often don’t want to disclose previous inspection reports, especially if it caused a previous sale to fall apart. Failure to disclose these reports is always a bad idea.

Here’s an example: A geological inspection on a house revealed that it could collapse during an earthquake. The first set of buyers walked away from the property. The listing agent failed to disclose the geological report to the second set of buyers. The house collapsed during the Northridge Earthquake and two people died. Needless to say, the settlement was several million dollars.

Best practice: When you have a transaction that falls apart due to the physical inspection, it’s smart to disclose it to the buyer. If the seller won’t disclose the report, walk away from the listing. It’s simply not worth the risk.

3. “Where’s the property line?”

While the seller may swear under oath that they know exactly where the property line is, that may not be the case. Example: The sellers said the fence was the property line, though they were actually off by one foot. That mistake cost them over $200,000.

Best practice: When a buyer asks about where the property line is, say, “If you want the exact location of the property lines, you should hire a surveyor.”

4. “How much will the seller really take for the property?”

Example: A luxury agent had a listing that was priced at $2.4 million. When a journalist asked her at what price she believed the property would actually sell, she said $1.8 million. When the seller read this in the paper a few days later, he filed a lawsuit for an unauthorized price reduction. The judgment was for over $2 million.

Best practice: When a buyer asks you how much a seller will take for the property, there’s only one correct answer: “The only way to know for sure is to write an offer.”

In fact, you can’t even represent that the seller will sell for the asking price, since in a multiple-offer situation the property could sell for over asking.

5. “Is this a good family neighborhood that has a low crime rate?”

You may believe that a property is located in a “great neighborhood,” but there is subjectivity in that phrase, and neighborhoods are constantly changing.

Best practice: When buyers ask you about the characteristics of the neighborhood, such as crime, ethnic composition of the residents, and families who live in the area, provide the buyer with resources, such as links to online census, crime, and school and demographics data where they can study this information for themselves. You do not want to run afoul of Fair Housing laws by providing inaccurate information or appearing to steer buyers to or away from a particular neighborhood.

6. “It’s a new property — do I really need a physical inspection?”

If there was ever a time to have a thorough physical inspection, it’s when a buyer purchases a new property. For example, in one of the new homes that we purchased, the plumbers hooked up the hot water to one of the toilets — talk about being steamed!

Best practice: On all new properties, make sure that the buyer does a thorough physical inspection and walk-through prior to closing. The buyer has leverage before the transaction closes. Later, some builders aren’t very good at following up on post-close problems.

Ultimately, your first line of defense is to always follow the Golden Rule: Never say anything negative about anyone, never represent what your buyer or seller will do, and never guess at the condition of a property.

Instead, have your clients use trained professionals to evaluate the property. Also, for additional peace of mind, ask the seller to consider purchasing a home warranty policy for buyers — this selection process has its own checklist.

Bernice Ross, CEO of RealEstateCoach.com, is a national speaker, trainer and author of the National Association of Realtors’ No. 1 best-seller, “Real Estate Dough: Your Recipe for Real Estate Success.” Hear Bernice’s five-minute daily real estate show, just named “new and notable” by iTunes, at www.RealEstateCoachRadio.com. You can contact her at Bernice@RealEstateCoach.com or @BRoss on Twitte

Seth’s Blog: The flip side

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The flip side

It's impossible to have a coin with only one side. You can't have heads without tails.

Innovation is like that. Initiative is like that. Art is like that.

You can't have success unless you're prepared to have failure.

As soon as you say, "failure is not an option," you've just said, "innovation is not an option."

Posted by Seth Godin on April 28, 2011 | Permalink

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Cheaper to buy than rent in 78% of major cities | Inman News | Sounds Like An Investment Opportunity

 It is cheaper to buy a home than to rent one in 39 of the nation’s 50 largest cities, according to a quarterly report released today by real estate search and marketing site Trulia.

Trulia’s rent vs. buy index compared the median list price with the median rent on two-bedroom apartments, condominiums and townhomes listed on Trulia.com as of April 1, 2011, in the 50 most populous cities in the U.S. While 72 percent of the cities favored buying in the previous quarter’s report, 78 percent favored buying in this latest report.

“With home prices nearing a double dip and more foreclosures expected to flood the housing market over the next two years, the decision between renting and buying a home across most of the country has clearly moved in favor of buying,” said Ken Shuman, Trulia’s spokesperson, in a statement.

“As we head into the summer buying season, those looking to buy a home should be encouraged by improvements in the market and feel optimistic about their chances of finding an affordable home — much more so than in previous years.”

A price-to-rent ratio of 1 to 15 means that it’s much cheaper to buy than to rent in a particular city. A ratio between 16 and 20 means that it’s more expensive to rent than to buy, but, depending on the family’s situation, buying could “make financial sense,” the site said. Any ratio above 20 indicates that owning is much more costly than renting in a city.

Top 10 cities to buy vs. rent:

RankCityStatePrice-to-rent ratio 
1Las VegasNev.6
2PhoenixAriz.7
3ArlingtonTexas7
4FresnoCalif.8
5MiamiFla.8
6MesaAriz.8
7JacksonvilleFla.9
8SacramentoCalif.9
9DetroitMich.10
10OmahaNeb.10

Source: Trulia

Most of the cities considered saw their price-to-rent ratios fall quarter-to-quarter. Fresno, Calif.; Omaha, Neb.; San Jose, Calif.; Seattle; Cleveland; and Detroit saw the biggest drops.

RankCityStateQ2 2011Q1 2011% change
      
1FresnoCA811-30%
2OmahaNE1013-25%
3San JoseCA1215-21%
4SeattleWA1924-20%
5ClevelandOH1417-15%
6DetroitMI1012-15%

Source: Trulia

Coastal cities dominated among those where renting is cheaper than buying, but consumers will have to decide if buying makes financial sense.

RankCityStatePrice-to-rent ratio 
40OaklandCalif.16
41Oklahoma CityOkla.16
42PortlandOre.18
43San FranciscoCalif.19
44BostonMass.19
45SeattleWash.19
46MemphisTenn.20
47Los AngelesCalif.20

Source: Trulia

The index considers the total cost of homeownership compared to the total cost of renting. Calculations for the total cost of homeownership include mortgage principal and interest, property taxes, hazard insurance, closing costs at time of purchase, homeowners association dues, and private mortgage insurance. The homeownership cost calculation also includes tax advantages from mortgage interest, property tax and closing-cost deductions.

Calculations for total rental cost include rent and renters insurance.

The total cost of homeownership was highest, compared to the cost to rent, in New York; Fort Worth, Texas; and Kansas City, Mo.

Top 10 cities to rent vs. buy:

RankCityStatePrice-to-rent Ratio 
50New YorkN.Y.39
49Fort WorthTexas30
48Kansas CityMo.22
46MemphisTenn.20
47Los AngelesCalif.20
43San FranciscoCalif.19
44BostonMass.19
45SeattleWash.19
42PortlandOre.18
41Oklahoma CityOkla.16

Source: Trulia

 
  

‘Be Prepared’ Says Harvard Business Review | Pound Ridge Homes

If You Think You’re Prepared, Think Again

When you want buy-in on your proposal, never wing it, even if you think you know all the facts

Because achieving buy-in for new ideas is such an important challenge, I’m often asked to distill it down to one recommendation. “What’s the one best thing I can do to increase my chances of getting buy-in for my proposal at this upcoming meeting?” people ask. That is a difficult question, but Lorne Whitehead, co-author on my new book, Buy-In, has a strong opinion: Don’t try to wing it, even if you know all of the facts thoroughly, even if the idea seems bulletproof, and even if you expect a friendly audience. Preparation is key.

The problem is, people often misunderstand “preparation” to mean just knowing their own idea forwards and backwards. But that approach will only get you so far. Think of it this way: before a physics exam with one hundred problems, it is less useful to simply re-read your textbook than it is to practice actually solving problems. After all, that’s what the exam is. (I learned this lesson the hard way as an undergraduate engineering major.)

As silly as it sounds, most of us never actually practice achieving buy-in by considering counter-arguments and planning responses. And this oversight can be fatal. We think we are prepared for the task. We usually review our proposal and make sure we know the pros and cons cold. We may even memorize the thought process that led us to the ultimate decision, so we can walk audience members through the thinking, if necessary. By doing this, we believe we can think on our feet and answer almost any question that comes our way. Oh, that it could be so.

But rehashing what we already know does not prepare us to avoid sounding defensive, frustrated, or perhaps even disrespectful when fielding question after question on our proposal. In fact, we often don’t even know we come off this way. And this kind of rehashing also does not prepare us to parry attacks of confusion, delay, ridicule, and fear-mongering—the four tactical categories dissenters use against us. So we find the discussion easily derailed and difficult to get back on track.

What helps? Practice—real practice. For your best chance at success, this means grabbing a colleague to role-play, attack the proposal, and practice real-life responses. Try testing your ability to defend your proposal live with select people who will be sympathetic, but who can really listen and provide honest feedback.

At the very least, sit down, yourself, and think carefully about the most common attacks you are likely to face. For example, if it seems clear that someone could argue that she tried a similar idea and it failed, clarify what is different today or how your idea would avoid the same outcome. Perhaps make notes on a handful of relevant issues to guide your answers in the moment. As in a game of chess, think a few “moves” ahead, anticipating and preparing for what attackers might send your way.

Failure to do so—and allowing yourself to merely refocus on your own proposal and not on potential attacks and responses—is just plain complacency, and leaves you and your idea vulnerable. Again, the real test is about problem solving; so don’t just re-read your textbook. Yes, you need to know your own proposal. But you need to go beyond this to consider the likely attacks you will face, and how you will handle them. Only then will you be truly prepared to give your idea the best chance at achieving buy-in. 

 

By John Kotter  Posted on Harvard Business Review: April 19, 2011 11:17 AM

NAR Sees Less Foreclosure Properties | North Salem Real Estate

Foreclosures: May Be In A Drawdown Mode

  • Respondents to the recent REALTORS® Confidence Index were asked about their most recent home listing. A foreclosure listing was reported by 9 percent and a short sale listing by 18 percent.
  • Given that foreclosures are currently at the 27 percent level for Existing Home Sales, it appears that the inventory of foreclosures may be in a drawdown mode.

foreclosures